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STRATEGIC SERVICES

CREATIVE STRATEGY & PLAN

Innovative strategy and planning are the foundation of all marketing projects we create together. We collaborate with each client to define an original strategy, starting with a thorough analysis of the target market, competition, and current trends. The cornerstone of this service is the combination of traditional methods with modern, data-driven tactics and creative techniques. This enables us to develop strategies that not only capture attention but also achieve specific business objectives and give the company a competitive edge.

what else does creative strategy and plan contain?
  • Market analysis and competition
  • Target audience identification
  • Development of a marketing strategy
  • Proposal of communication channels
  • Setting KPIs and metrics
  • Visualization of ideas and concepts
  • Creative brainstorming
  • Campaign planning
  • Management of marketing activities
  • Evaluation and adjustment of the plan

BRANDING A STORYTELLING

Branding and storytelling help our clients create a stable and exceptional brand identity that not only resonates emotionally with customers but also leaves a lasting impression. Unlike basic approaches, we strategically build branding on fostering emotional connections and authentic storytelling, enabling customers to become part of the company’s narrative. We focus on creating long-term relationships grounded in consistent communication rather than mere promotion. For established brands that show stagnation, we implement innovative rebranding strategies.

what else does branding & storytelling contain?
  • Creation of corporate identity
  • Development of visual style
  • Design of communication tone
  • Creation of brand values and mission
  • Development and execution of brand campaigns
  • Rebranding
  • Design of campaigns with a story
  • Building brand awareness
  • Use of storytelling

CX & COMUNITY MANAGEMENT

Customer experience and community management are factors without which you cannot build a strong relationship with customers and maintain their loyalty. We will help you find the right path to improving CX on a deeper level – from detailed analysis of customer journeys and preferences to the implementation of personalized and technologically advanced tools. We connect online and offline channels and ensure a consistent, personalized, and positive experience, both personal and communal.
Our community management approach includes the use of technologies such as AI for automated processes, yet still providing human-like interactions.

what else does cx and community management contain?
  • Monitoring feedback
  • Management of online communities and discussions
  • Community management on social media
  • Building loyalty programs
  • Handling negative feedback
  • Community engagement strategies
  • Addressing inquiries and complaints
  • Forum and customer club management

CONSULTANCY & COACHING

Our consulting and coaching services are focused on strategically guiding clients toward their long-term marketing goals.
Our experts in specialized segments provide personalized advice in areas such as digitalization, innovation, strategic planning, or others as agreed upon. We focus on performance and growth-oriented coaching, emphasizing the practical application of acquired knowledge in real time, and help unlock the full potential of the company that has not yet been fully utilized. We fully adapt to the company’s current situation – whether it’s transitioning to a new market, individual coaching, or other needs.

what else does consultancy coaching contain?
  • Individual coaching
  • Corporate training focused on marketing
  • Consulting for brand building
  • Advisory for content strategy creation
  • Leadership training for marketing teams
  • Mentoring for startup entrepreneurs
  • Strategic consulting for expansion into new markets
  • Business coaching to improve performance

DID YOU KNOW WE HAVE OTHER SERVICES, TOO?

MARKETING OF THE FUTURE OF TODAY
ARKETIN 2024